Course curriculum

  • 1

    Welcome

    • Welcome to Finish Your Green Belt

    • Resource Guide: Terms, Acronyms, Book Links, and Video Links

    • Meet Your Instructor - Amanda Zimmerman

    • DMAIC Project Template (PowerPoint)
  • 2

    Module 1: Scoping

  • 3

    Module 2: Define

    • Define Objectives and Deliverables

    • How to complete a Project Contract or Charter

    • How to Title Your Project

    • How to write a Problem Statement

    • How to lead an Input Process Output (IPO) Activity

    • Your role in linking Subject Matter Experts and Management

    • How to convince people to change
  • 4

    Module 3: Measure

    • Measure Phase Deliverables and Objectives

    • The 3 data analysis types you need for project success

    • A simple way to develop your analysis plan

    • How to use Ghost Charts and Tables to simplify data requests

    • Six ways to identify quality issues with your data

    • Understanding the importance of direct and indirect project benefits

    • Tips for presenting data in an honest and clear way
  • 5

    Module 4: Analyze

    • Analyze Phase Deliverables and Objectives

    • What is Root Cause Analysis?

    • Understanding how incidents (and defects) often occur

    • Avoid listing these as root causes

    • What Root Cause Analysis tool to use if you get stuck
  • 6

    Module 5: Improve

    • Improve Phase Deliverables and Objectives

    • How our thinking works throughout the Project to find the right improvement

    • How to move people into creative and innovative brainstorming

    • How to push your team to find the BEST improvements using the Hierarchy of Controls

    • Tips on how to ensure a successful Improve Phase

    • What to expect from implementing improvements during the Improve Phase

    • The Project Action Item List

    • Action Item List Template

    • Using the Gantt Chart

    • How people may feel as you implement changes

    • How to better understand and deal with the team's resistance to change

    • How to present and summarize your Before / After data
  • 7

    Module 6: Control

    • Control Phase Deliverables and Objectives

    • Why structured problem solving creates lasting transformative change

    • How to Facilitate with Confidence

    • How to create an engaging presentation